any questions?

• What's in the smoothies?

  kencko instant smoothies are made from real fruits and vegetables, with nothing added and nothing taken out except the water. To make them, we flash freeze then slow dry fresh produce to capture its nutrients, fiber, color and flavor in a convenient powder. Each smoothie contains the fresh equivalent of 2.5 cups of fresh produce.

• How do I prepare kencko smoothies? Can I prepare kencko in advance?

  To make a delicious smoothie with your kencko smoothie packet, follow these steps:

  1. First, check our mixer suggestions on the packet - it will specify a quantity of water, milk, or both.

  2. Pour your preferred liquid (chilled water, plant-based, or dairy milk) into the bottle to the relevant fill line, or into your blender.

  3. Add the contents of one kencko smoothie packet to the liquid.

  4. Securely close the bottle and shake vigorously to ensure thorough mixing.

   

  If you don’t have a kencko bottle, or prefer other preparation methods, we suggest:

  1. In a blender: add your preferred liquid, a kencko smoothie packet, and other ingredients to make your smoothie even richer, such as fresh or frozen fruit, protein powder, seeds, etc.

  2. In yogurt: add the contents of a kencko smoothie packet to your yogurt, mix well, and enjoy an extra-nutritious and delicious snack.

   

  Note: Different kencko flavors may work better with milk or water, so check the packet or mixer recommendations for guidance. For optimal freshness, enjoy your smoothie soon after preparation, preferably within an hour. Our smoothies are designed to be portable in powder form, and prepared when you’re ready for one.

  WARNING: For safety reasons, the kencko shaker bottle should NEVER be used with hot or carbonated liquids, or put in a microwave.

  Once mixed with liquid, kencko smoothies behave just like fresh fruit and will begin to oxidize and ferment in the bottle. This process is sped up in direct sunlight or in warmer temperatures. The pressure that builds with fermentation can lead to bottle breakage.

  It’s best to drink your kencko smoothie right away, but if you’re going to wait, be sure to store it in the fridge and drink it within 24 hours. Clean the bottle as soon as possible after use and never leave it lying around with leftover liquid inside.

• Are kencko smoothies meant to be meal replacements?

  Enjoy a kencko smoothie, anytime, to get around two and a half servings of fruits and vegetables (the recommended minimum is five servings a day). They can be a convenient breakfast option, but given that each packet contains only around 85 calories (plus the calories from your mixer, if it's a milk), you may want to treat it like a tasty, nutrition-packed supplement to another meal. We find most people drink their kencko either in the morning or as a quick and healthy pick-me-up later in the day. Everyone's nutritional needs are different, however, so kencko subscribers can consult with our in-house dietitian free of charge. When you start your membership, our nutrition team will reach out to you with information, should you want to take advantage of this offering!

• Is the provided kencko bottle dishwasher safe?

  Yes! The bottle - including all of its components - is dishwasher safe. For best results, we recommend rinsing it out shortly after you're done drinking your smoothie, before washing it on the top rack, and through a gentle cycle.

• How does my subscription work?

  It’s a flexible plan which you control from your online dashboard. You pick your flavors, select add-ons, and choose between regular monthly shipments of 7, 10, 20, 30, or 60 smoothies. You can also skip a month's box, or cancel your plan at any time - there’s no notice period or minimum contract length. We always give you a heads-up by email before each refill shipment, with plenty of time to swap your flavors, change delivery date, or cancel.

• What is the usable shelf life of kencko packets?

  When we pack our smoothies, protein smoothies, iced lattes, fruit snacks, and easy oatmeal, we print a "Best Before" date on the packet, which indicates for how long it will be at its freshest – generally 3-6 months from when you receive it.

   

  Please note that the "Best Before" date includes a month and a year, and that the product will still be at optimal freshness until the last day of that month. (For example, a "Best Before" date of "03.2029" would still be at its best through the entire month of March, 2029.)

   

  However, for freeze-dried products like our beverage mixes, fruit snacks, and oats, the printed month is a measure of quality, not a reflection of food safety. It's still safe to shake up and enjoy a kencko drinkm enjoy your fruit snacks, or heat up a bowl of oats for up to three months after the printed "Best Before" date.

   

  Since our products are made of natural ingredients, you might notice small changes in color, texture, and/or flavor.